Recorded: January 26, 2016

Length: 60 Minutes

The way banks connect with customers is constantly changing as technology continues to evolve. This change is causing a transformation in the experience of the customer, a move away from the multi-channel to a more unified and continuous customer experience across brands, formats and devices, known as the omnichannel. Learn about the key components of a winning omnichannel presence and what banks can be doing right now to implement it.

Presenters: John Moeller, CISSP, CEH, ECSA; Principal, CliftonLarsonAllen LLP and Janine Wright, CliftonLarsonAllen LLP

1 CPE Credit

Program Level: Basic-Intermediate

For more information, call 800-422-7285.

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