Current frontline staff as well as future tellers will greatly benefit from this comprehensive 3 DVD collection.

Length: 25 minutes each

Written and produced by Chaotic Solutions

Identity Theft and Information Security

• How it is done
• How identity thieves use personal information
• Preventing identity theft
• Red flags for information security and identity theft
• What should be in your information security plan
• Regulations regarding information security

Bank Protection and Robbery Preparedness

• What would you do if your bank was robbed
• The role of the security officer
• The purpose of the Bank Protection Act
• Security procedures
• Kidnapping, extortion, larceny, fraud and bomb threats

Counterfeit Currency and Fake Negotiable Instruments

• What makes money genuine
• What to watch for
• Counterfeit coins, US Treasury Checks and consumer checks
• Payroll check fraud

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