Digital transformation often requires the assistance of outside vendors to achieve goals that lead to organization efficiency, increased revenue, and customer satisfaction. 

This session will provide an overview of potential partners, including keys to successful collaborations, recommended due diligence, and how to integrate vendor offerings with existing systems like your core provider.

Learning Objectives:

• Learn to achieve your digital transformation goals with outside vendors.

• Outline the level of due diligence needed before working with solution providers and what to document for examination purposes.

• Recognize how your bank’s core system and other key infrastructure complements your bank’s digital transformation actions.

Recorded February 2, 2023.