• Join ICBA
  • Contact ICBA
Online Store

Online Store

Online: Telephone Consumer Protection Act (Individual)

Online: Telephone Consumer Protection Act (Individual)


$299.00 - Online: Telephone Consumer Protection Act (Individual) - Nonmember

$179.00 - Online: Telephone Consumer Protection Act (Individual) - Member


The Telephone Consumer Protection Act was signed in 1991. It was enacted to protect consumers from unwanted calls commonly called “robocalls”. The TCPA places restrictions on the use of the telephone network for unsolicited advertising calls and faxes. The Act also created the Do Not Call list under the FCC (Federal Communication Commission). Rev–Jan. 2022.  Course length ≈ 18 minutes.

Learning Objectives:

• Understand the general requirements of the TCPA
• Ensure you do not call a consumer who has requested to not be called
• Create policies and procedures to comply with the TCPA

Course Outline:

• General Requirements
• Consent
• Do Not Call Registry
• Telemarketing Service Rule
This course is worth 0.5 CPE credit. – Course ID# P0520EN
Add to Cart
We're sorry, but there is no inventory for the product you selected. Check out these other great products:

Related Products

    Other Purchased Products