As financial scams continue to evolve, raising awareness and equipping individuals with the knowledge to protect themselves is crucial to reducing their risk and preventing financial loss.

This session explores how different generations—Boomers, Gen X, Millennials, and Gen Z—are targeted by financial scams and fraud. Additionally, discussions will focus on the common scams each generation is most vulnerable to and participants will gain strategies for educating consumers across age groups on recognizing and avoiding fraud.

Learning Objectives:

• Identify common types of financial scams and fraud.

• Develop strategies to educate consumers about financial scams and fraud prevention.

• Learn how to recognize fraud and avoid falling victim to scams.

Duration: 60 minutes

Who Should Attend: Deposit Operations Personnel, Branch Personnel, Leadership, Security Officers, Fraud Specialist, Risk Management Personnel

Instructor(s): Joy Babcock, Director of Education, PaymentsFirst formerly known as Macha

Recorded: Jan. 30, 2025.