Dealing with the big three check issues (forgeries, alterations, and counterfeit checks) can prove to be the most challenging situation a financial institution can encounter. These issues have a very narrow return window and no adjustment options. Does your financial institution understand your obligations and options when it comes to handling these complicated situations? Discover how to handle these challenging situations.

Learning Objectives:

• Define the big three check issues.

• Identify the current strategies you can use to reduce check fraud.

• Learn about the applicable warranties.

• Discover how to protect your customers and mitigate your institution’s liability.

• Define what it means to “deal direct”.

• Understand how to apply this knowledge in different scenarios.

Duration: 90-minutes