Recorded: November 1, 2017
Length: 60 Minutes
Build relationships with digital banking! Strong customer relationships are fundamental to the success of all financial institutions. Community banks have made personal service a cornerstone of success and have differentiated themselves from larger competitors through an emphasis on customer service. Today’s consumer has rapidly changing expectations for how they communicate and how they interact with all businesses. Enhancements in technology, including the ubiquitous access to smartphones, has fundamentally changed how financial institutions must interact with consumers. Digital banking options span a wide range of delivery channels, products and services that can be deployed. What is the right strategy for your organization?
Join us as we cover digital banking trends and tools to keep your community bank relevant and cutting edge for your customers!
Presenter:Kelsey Mulder, RSM
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