The Custom Plan gives your bank access to more than 300 online training courses in Audit, Bank Security, Communication, Compliance – Bank Regulations, Customer Service/Sales, Finance, Health & Safety, Human Resources, Information Security, Management/Leadership, Personal Development, and Teller Training.

Administrators can assign employees to courses or the employees can enroll in any of the courses on their own.

Administrators can generate various completion reports for regulatory exam requests.

The Bank can upload its' own Policies and Procedures directly into the following courses:

51 courses 
1. Balancing 101
2. Bank Secrecy Act **
      a. Bank Secrecy Act: BSA & Compliance Officers
      b. Bank Secrecy Act: Frontline & Deposit Operations
      c. Bank Secrecy Act: Lenders and Loan Operations
      d. Bank Secrecy Act: Overview for All Personnel
      e. Bank Secrecy Act: Senior Management & Directors
      f. Bank Secrecy Act: Customer Due Diligence and Beneficial Ownership
      g. Bank Secrecy Act: OFAC Compliance
      h. Bank Secrecy Act: Red Flags
3. Bank Security **
      a. Robbery Prevention Techniques for Security Officers, Executive and Managers
      b. Robbery Response & Aftermath Techniques for Security Officers
      c. Robbery Response Techniques for All Personnel
      d. Security: An Orientation
      e. Security: Laws, Rules and Regulations
      f. Security: Personnel
      g. Security: The Department
      h. The Annual Security Program Report
      i. Workplace Violence Issues for Security Officers
4. Check Cashing
5. Checks 101
6. Compliance Issues for Commercial Lenders
7. Deposits 101
8. Ethics for Bankers
9. Fair Lending Laws
10. Harassment Prevention – English & Spanish Versions (Policy & Complaint Form)*
      a. Preventing Harassment and Illegal Discrimination for Employees (California)
      b. Preventing Harassment and Illegal Discrimination for Employees (Federal)
      c. Preventing Harassment and Illegal Discrimination for Supervisors (California)
      d. Preventing Harassment and Illegal Discrimination for Supervisors (Federal)
11. Preventing Harassment and Illegal Discrimination in New York – English & Spanish Versions (Policy & Complaint Form)*
12. IT Security for Banks
13. Military Lending Act – Final Rule
14. Mortgage Servicing: Large Servicer
15. Physical Information Security
16. Red Flags Identity Theft Prevention Programs
17. Regulation B: The Equal Credit Opportunity Act
18. Regulation BB: Community Reinvestment Act
19. Regulation CC: Funds Availability Act – BOTH
      a. Regulation CC: Funds Availability Act – In Depth
      b. Regulation CC: Funds Availability Act - Overview
20. Regulation D: Reserve Requirements
21. Regulation DD: The Truth In Savings Act
22. Regulation E: The Electronic Funds Transfer Act
23. Regulation O: Insider Lending – In Depth
24. Right To Financial Privacy
25. Teller Basics
26. Understanding Endorsements


*These courses have more than one place within the course that a policy or procedure may be uploaded.
You will see multiple line items within the system to upload each policy or procedure separately.


**The courses listed allows for only one policy/procedure to be uploaded. You cannot upload different policies/procedures into each of the accounts. If your bank has more than one policy/procedure that it would like to include in the course, you must combine the documents into one PDF.